NHS England loses £216m a year due to missed GP appointments (the guardian 2/1/2019)
The cost of patients not turning up and not telling surgeries could pay for 2,325 full-time GPs.
A scheme implemented by a PPG reduced DNAs by up to 33%. See https://www.rcgp.org.uk/clinical-and-research/resources/bright-ideas/positive-psychology-to-reduce-missed-appointments.aspx
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